Eagan, Minn. – February 26, 2018 – SelectAccount, a leader in health care spending account administration with more than $1 billion in medical savings assets under management, was named a Silver Award winner in the Front-Line Customer Service Team of the Year – Financial Services Industries category in the 12th annual Stevie® Awards for Sales & Customer Service.
The Silver win in this category recognizes how SelectAccount makes customer service a top priority. In fact, SelectAccount’s dedication to providing members with a high-quality customer service experience has resulted in SelectAccount receiving a 96 percent customer satisfaction rating year-over-year, and the highest customer service rating on HSAsearch.com. “Each SelectAccount customer service representative is passionate about going above and beyond, every day, to help people navigate through a complex health care system,” said SelectAccount CEO Matthew Marek.
“We’re very proud of the hard work and empathy our customer service reps bring to the health care financing landscape each day,” said Marek. “They really are everyday heroes to our customers, and I’m thrilled they are being recognized with this prestigious award.”
The awards are presented by the Stevie Awards, which organizes several of the world’s leading business awards shows including the prestigious International Business Awards® and the Stevie Awards for Great Employers.
More than 2,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees. Entries were considered in 89 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.
Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.StevieAwards.com/Sales.
SelectAccount is a national leader in health care spending account and financing innovation, serving more than 9,000 large corporations and small businesses, labor unions, retirees and groups in the public sector. Based in Eagan, MN, SelectAccount provides consumer-driven health savings accounts (HSAs), flexible spending accounts (FSAs), health reimbursement arrangements (HRAs), voluntary employee beneficiary association accounts (VEBA) and commuter benefit and custodian services. With more than $1 billion in consumer medical savings assets under management, SelectAccount guides account holders across the United States in saving and spending wisely on their health care. SelectAccount is an IRS-approved non-bank HSA trustee through the U.S. Department of Treasury. For more information, visit: www.selectaccount.com or call 1-800-859-2144.
About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
Sponsors and supporters of the 12th annual Stevie Awards for Sales & Customer Service include HCL Financial Services, Sales Partnerships, Inc. and ValueSelling Associates, Inc.