Non-discrimination

Effective July 18, 2016

MII Life Insurance, Incorporated (d/b/a Further) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or gender. Further does not exclude people or treat them differently because of race, color, national origin, age, disability, or gender.</p>

Further provides resources to access information in alternative formats and languages:</p>

  • Auxiliary aids and services, such as qualified interpreters and written information available in other formats, are available free of charge to people with disabilities to assist in communicating with us.
  • Language services, such as qualified interpreters and information written in other languages, are available free of charge to people whose primary language is not English.

If you need these services, contact Further Customer Service at 1-800-859-2144, M-F, 7 am to 8 pm Central Time. TTY users call 711.

If you believe that Further has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or gender, you can file a grievance with the Further Compliance Officer

  • by email at: Further.Compliance.Officer@hellofurther.com
  • by mail at: Further Compliance Officer

Further
S140
1750 Yankee Doodle Road
Eagan, MN 55121

  • or by phone at: 1-800-859-2144
  • or by fax at : 1-866-231-0214

Grievance forms are available by contacting us at the contacts listed above, by calling
1-800-382-2000. TTY users call 711. If you need help filing a grievance, assistance is available by contacting us at the number listed above.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights

  • electronically through the Office for Civil Rights Complaint Portal, available at:
    https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
  • by phone at: 1-800-368-1019 or 1-800-537-7697 (TDD)
  • or by mail at:
    U.S. Department of Health and Human Services
    200 Independence Avenue SW
    Room 509F
    HHH Building
    Washington, DC 20201

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

This information is available in other languages. Free language assistance services are available by calling the toll free number below. For TTY, call 711.

Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-859-2144 (TTY: 711).

如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-800-859-2144 (TTY: 711)。

Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-859-2144 (TTY: 711).

한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-859-2144 (TTY: 711)번으로 전화해 주십시오.

Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-859-2144 (TTY: 711)

ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1- 1-800-859-2144 (رقم هاتف الصم والبكم: 1-711).

Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-800-859-2144 (TTY: 711).

Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-800-859-2144 (ATS : 711).

Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-800-859-2144 (TTY: 711).

Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-800-859-2144 (TTY: 711).

In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-800-859-2144 (TTY: 711).

Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-859-2144 (TTY: 711).

日本語を話される場合、無料の言語支援をご利用いただけます。1-800-859-2144 (TTY:711)まで、お電話にてご連絡ください。

توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1-800-859-2144 (TTY: 711) تماس بگیرید.